adapting to low carbon
Ever since people started using electricity in their homes and businesses, over 100 years ago, the industry has developed to make sure that whenever and wherever people wanted to use electricity, it would be there for them whenever they flicked a switch. Carrying on in this way as we move to a low carbon economy is likely to be prohibitively expensive.
We need to move forward in partnership between customer and industry. We will help you find ways to keep your electricity bills under control by reducing the amount of electricity you use and moving flexible activities that need electricity, like heating water or charging an electric car, to times when it is cheaper.
Our aim is to make the shift in ways that do not materially affect your convenience or comfort at all.